Have Questions?

We've Got Answers

We understand that embarking on a new journey can spark a multitude of questions. That’s why we’ve compiled a comprehensive FAQ section to address your queries, clarify our processes and ensure you feel confident and informed every step of the way.

How do you determine the right marketing strategy for my business?

We tailor marketing strategies based on your business goals, target audience, and market analysis to ensure the best fit and maximum impact.

While every business is different, expect enhanced brand visibility, increased engagement, and growth in leads and revenue, all measured against clear KPIs.

Success is tracked through key performance indicators, including traffic, engagement, conversion rates, and ROI, adjusted as needed for continuous optimisation.

Regular updates and comprehensive reports are part of our promise, ensuring you’re always informed about your campaign’s progress.

Yes, we specialise in organic and paid marketing strategies, offering a balanced approach to maximise your online presence and results.

Crest Marketing specialises in a broad spectrum of digital marketing services, including SEO, content marketing, social media management, brand strategy and positioning, website design and development. We tailor our services to meet the unique needs of your business, ensuring a strategic approach to drive growth and enhance brand visibility.

Our client-centric approach, combined with our commitment to creativity, collaboration, and results, sets us apart. We don’t just execute marketing strategies; we create tailored solutions that align with your business goals and market dynamics, ensuring personalised attention and measurable outcomes.

While we have a broad range of expertise, we specialise in serving service-based businesses across various sectors, including non-for-profit organisations and charities. Our team is adept at understanding the nuances of various industries, enabling us to craft strategies that resonate with specific market demands.

Success metrics are tailored to each client’s objectives, including website traffic, lead generation, conversion rates, social media engagement, and ROI. We use advanced analytics tools to track these metrics, providing transparent and detailed reports that allow you to see the tangible impact of our work.

Absolutely. Our comprehensive services include branding and rebranding, where we work closely with you to redefine your brand identity, message, and positioning to better connect with your target audience and stand out in the competitive market.


What is the typical process for starting a project with Crest Marketing?

Our process begins with a discovery meeting to understand your business, goals, and challenges. We then conduct a market analysis and develop a customised strategy. Once approved, we move into execution, followed by ongoing monitoring, optimization, and reporting.

Your involvement is crucial to our collaborative approach. We keep you engaged at every stage, from strategy development to execution, ensuring that our efforts align with your vision and feedback.

The timeline for seeing results varies depending on the strategies implemented. Some tactics, like PPC advertising, can yield quick results, while SEO and content marketing may take several months to show significant impact. We set realistic expectations and keep you informed throughout the process.

Pricing and Payment

How do you price your services?

Our pricing is based on the scope of services required, the complexity of the project, and the duration of our engagement. We offer customised quotes after understanding your specific needs and objectives.

We typically work on a project basis or monthly retainer, with terms detailed in our proposal. Payments are usually due in stages, with an initial deposit followed by progress payments or monthly invoices.

Technical and Support

Will I have a dedicated point of contact?

Yes, you will have a dedicated account manager who will be your primary point of contact for all communications, updates, and queries. This ensures personalised service and a deep understanding of your project and goals.

Our team is committed to continuous learning and professional development. We stay abreast of the latest trends, tools, and techniques through industry training, conferences, and publications, ensuring that we leverage cutting-edge strategies for your benefit.

We provide an emergency contact number for urgent issues outside of regular business hours. For non-urgent queries, you can email us, and we’ll respond the next business day.

Future Planning

Can Crest Marketing assist with long-term marketing strategy and planning?

Absolutely. We excel in developing and implementing long-term marketing strategies that align with your business’s growth objectives. Our approach is to build a sustainable and scalable marketing foundation that supports continuous improvement and adaptation to market changes.